Posted by: JC Gatlin | March 11, 2010

Don’t build a roofless home: 3 steps to successfully implementing Counter Measures

 

So your PDCA (Plan-Do-Check-Adjust) feels complete: The problem statement is written. The Point of Cause is identified. Root Causes are determined. An action plan to eliminate those root causes is developed and waiting.Then 3 weeks go by and no one has even mentioned the PDCA or the problem again. If this sounds familiar, you’re not alone.

Surprisingly, a lot of our PDCAs are stalling out at the implementation phase. And to be honest, nothing can be more frustrating because you and the PDCA group probably put hours into the problem.  But all of that was a waste of time if no action is taken. You wouldn’t start building a home, then call it quits before the roof is on it.  So why go to the trouble of working a PDCA then not implement the counter measures?

Here’s 3 steps to take to ensure your PDCA follows through with a successful implementation.

Step 1. – Calendar Reminders for Counter Measure Target Dates

Set firm TARGET dates for each counter measure to be implemented, then take it one step further by setting calendar reminders (in Outlook, etc.) for the dates the counter measures should be completed.

Step 2. – PDCA Implementation Review

Set up a “PDCA Implementation Review” with the entire PDCA group one or two days following the final TARGET date. This should be a simple, short conference call – no more than 15 minutes. If there are still counter measures to be implemented, set a date for another “PDCA Implementation Review.” This will help hold you and the PDCA group members accountable.

Step 3. –Formal Presentation

Set a formal presentation in front of your peers. Use an upcoming Construction or Sales Meeting or an Enterprise Advancement Team Meeting or a Ganmi Web Conference to review all the problem solving steps of the PDCA and explain the counter measure actions. This too will give the implementation a deadline and will help hold you and the PDCA group members accountable.

Implementing counter measures can be difficult – especially if you feel overwhelmed by an onslaught of problems that just keep coming and coming. But don’t give up. Take the steps to implement the counter measures. After all, why go through the trouble of building the home if you’re not going to put a roof on it. Don’t quit till you’re finished.

© March 2010 Homebuilding Partners, Inc.   twitter-logo

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Responses

  1. […] Don’t build a roofless home: 3 steps to successfully implementing Counter Measures dal blog Lean Homebuilding di J.C. Gatlin: Come implementare le contromisure con successo (traduzione automatica) […]

  2. […] Don’t build a roofless home: 3 steps to successfully implementing Counter Measures by JC Gatlin – “Set up a ‘PDCA Implementation Review’ with the entire PDCA group one or two days following the final TARGET date. This should be a simple, short conference call – no more than 15 minutes.” […]


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